Customer Service

 

At Kais, each and every member of staff is willing to go the extra mile to ‘Make It Happen!’ Our vision is to seize every opportunity, big or small for the window of success.

Our strategy is to supply the highest standard of machinery to ensure productivity and eliminate downtime for our clients.  Our customer focus, 24/7 service, level of expertise and “tenacious attitude” to getting the job done are renowned within the industry. We guarantee to supply the equipment our clients need, without delay, and our first-rate maintenance and service policy guarantees minimal downtime on-site. 

This approach has resulted in repeat business from existing customers.  New business as a result of advertising and word of mouth recommendation and an increased enquiry rate.

We tailor our hire agreements to meet the needs of the project and we are always looking at new strategys for cost effective measures for all parties.